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- 01
Customers can layaway on any item sold by Gadget Clinic whether in stock or not. The minimum deposit required to initiate the layaway agreement is 30%. This deposit is NON-REFUNDABLE. The layaway period will not exceed 30 days from the initial deposit. Upon full payment the customer is required to secure possession of the purchased item. The item IS NOT given to the customer until FULL PAYMENT is received. The previous receipt is required to be presented to staff when making further payments unitl completion. Should the layaway period exceed 30 days after initial deposit the layaway agreement becomes invalid and the item is placed back in inventory to be sold. All payments made by the customer will be refunded via store credit after being subject to a 15% penalty restocking fee for breaching contract. This 15% cannot be used for store credit or exchange. This layaway policy DOES NOT apply to special orders or customized items. There is NO REFUND on those items.
- 02
If you are not satisfied with your purchase, please contact us. You may request a return or exchange within 60 days of the receipt of the product. Personalized, special order, or other customized product may not be returned for refund or exchange under any circumstances unless stated otherwise during time of purchase. You are required to present a valid receipt showing proof of purchase upon returning the item. You are also required to show a valid form of ID with the name that matches the receipt. If it is within 60 days of purchase, money will be refunded in the form of store credit. Exchanges will be of equal value of purchased item.
- 03
We DO NOT ship or deliver outside of Antigua and Barbuda. If you have a question about domestic delivery, or shipments to other Caribbean countries, please email us at info@gadgetclinicpro.com or call us at (268) 717-5411.
- 04
Gadget Clinic assures it's customers that items sold are in the condition that is communicated by sales staff. If items are sold as "Brand New" it means they have never been used. Refurbished or "Store Returns" will be noted as such. LCD screens used in repairs will be OEM (original) quality unless not available. We do not use inferior and fake Chinese LCDs as they are of low quality and do not last. There will be no acceptions made so as to tarnish the reputation of our business and promote finanical wastage of our customers.